Frequently Asked Questions
Here are answers to the questions we’re asked most about our services, process, and timelines. If you don’t see yours, reach out—we’re happy to help.
How do we start?
Send us a brief or book a quick call—we’ll suggest the right package.
What’s the timeline?
Most projects run 2–6 weeks depending on scope.
Can we start small?
Absolutely—you can begin with one key deliverable and build from there.
Can you also handle the website and launch materials?
Absolutely. We pair branding with Graphic design services and Marketing services.
How many revisions are included?
Two structured rounds per major deliverable; additional rounds are available as add‑ons.
What kinds of projects do you take on?
Branding (naming, logos, visual identity), graphic design (print + digital), marketing (campaigns, content, simple funnels), and web design in Framer. Our case studies highlight strategy + creativity delivering real results.
How do you choose which projects become case studies?
We feature work that shows a clear challenge, our process, and measurable outcomes. Each case study follows: At-a-Glance → Overview → Process → Results/Deliverables.
What’s a typical timeline?
Logo & identity: 2–4 weeks. Small Framer website: 2–4 weeks. Campaign setup: 1–3 weeks. We confirm after a short discovery call.
What does it cost?
Pricing is by scope using Starter, Growth, and Premium packages. After discovery, we recommend the best fit or tailor a plan to your goals.
Can you start with “just a logo”?
Yes—and we include a simple usage system (color, type, basics) so it works in the real world. For a stronger foundation, consider a branding package.Do you work with clients outside Toronto?
Do you work with clients outside Toronto?
Absolutely. We collaborate remotely worldwide using async tools, shared folders, and quick calls across time zones.
Do you provide ongoing support after launch?
Yes. We offer flexible support and light retainers for new collateral, website updates, and marketing bursts when you need them.
How do we get started?
Send a quick note via the contact page with your goals and timeline. We’ll reply with a few questions and a recommended next step.
How long does a brand project take?
Most run 3–6 weeks, depending on scope and stakeholder availability.
What files do I receive?
Editable source files (AI/PSD/FIG as applicable), SVG/PNG/JPG exports, PDF guidelines, fonts/licensing info.
Do you offer naming or tagline help?
Yes
Can you also handle the website and launch materials?
Absolutely. We pair branding with Graphic design services and Marketing services.
How many revisions are included?
Two structured rounds per major deliverable; additional rounds are available as add‑ons.
Do you design for both print and digital?
Yes—we create graphics that work across both. From posters and flyers to social media graphics and web assets, everything is designed with the right format and platform in mind.
Can you help with album artwork and custom projects?
Absolutely. Beyond traditional branding and marketing materials, we also design album art, cover designs, and custom illustrations. If you have a unique idea, we’ll work with you to bring it to life.
What if I already have a logo or brand style?
No problem. We can design around your existing identity to create consistent, professional visuals that match what you already have. Or, if you want to refresh your look, we can help with that too.
Do you only work in Framer?
Framer is our preferred platform for fast, flexible design, but we also build on other platforms if better for your needs.
What’s the difference between UX and UI?
UX is the user journey—how your site feels to use. UI is the look—colors, typography, and layout. Together, they create a site that’s both functional and beautiful.
Can I update the site myself?
Yes—we’ll show you how to edit pages whether in Framer or another platform.
Do you handle hosting?
Framer includes hosting. For other platforms, we guide the setup and connect your domain.
Do you run ads or just design the content?
We can help with both. If you already run ads, we create the visuals and copy to fit them. If you’re new to ads, we can guide you through simple campaigns that don’t overcomplicate things.
What do you mean by SEO essentials?
We focus on the basics that matter most: optimizing content, metadata, and structure so your brand is easier to find online. It’s not heavy technical SEO, but it makes your marketing more search-friendly and effective.
How soon will I see results?
Every brand is different, but consistency is key. Many clients notice early engagement boosts within weeks, while bigger growth happens over months. Marketing is about building momentum that lasts, not chasing quick fixes.